HELP & FAQS

1/ SKI PASS AND LESSONS

Is the ski pass included in the price of the group or private lessons ?

No, the daily or weekly lift pass must be purchased individually.

2/ BOOKING LESSONS

How do I book a ski lesson ?

You can book via the online application, by e-mail or directly at our offices.

How do I find out my ski/snowboard level ?

Please consult the dedicated page on this site, page -> levels info.

In which level should I enrol my child ?

Is it in the level following his/her last medal or in the level of the medal obtained?

Always in the level following the medal obtained. Example: My child has won the blue queen / king medal. I'm still enrolling him/her in blue but in the STAR level.

Can my child join the group classes during the week ?

We accept registrations for group lessons until Tuesday morning.
After this date, we offer private lessons to ensure that the groups are homogeneous.

What is ESS COURS PROTECT insurance ?

We offer this insurance to make it easier for you to change a booking in the event of closure of the facilities, accident or illness. To find out more, please consult the dedicated page.

3 / GENERAL LESSONS

Do children need to bring their own skis ?

Yes, our ski passes do not include equipment or the RMGZ season / day pass.

Are group lessons given in French, German and English ?

Our instructors speak all three languages and we try to form homogeneous groups, taking into account the language spoken by the children.
However, level takes precedence over language. If you would like a course in your child's language only, please take private lessons.

Will my child be fed at lunchtime ?

As soon as the group lessons are over, the children return to their parents to eat with the family.

Can I enrol my child in the morning AND afternoon group classes ?

The two classes cannot be combined. In our experience, children are tired from Tuesday onwards. We only open classes from 13:30 to 16:00 during busy periods, such as Carnival, when the morning classes are full.

4 / EQUIPMENT

Do I need to bring/rent poles for the Snow Garden or Prince-Princess Blue League courses ?

Yes, we prefer your children to have all the equipment so that they can work with it.

Are helmets compulsory for snow lessons ?

We're not in a position to impose helmets, so participants are free to choose whether or not to wear one. But it is strongly recommended for children, as they have no concept of speed.

Should I put cream on my child ?

Please note that all the courses take place between 2,100m and 3,000m altitude and that exposure to the sun combined with the snow increases UV rays.

 

5 / CHILDCARE, PROCEDURE

Do I have to accompany my child to the start of the course and at the end come back to Bendolla or Sorebois to collect him/her, depending on the sector ?

Yes, we ask you to be at the meeting point 10 minutes before the start AND end of the lessons so that we can collect your children.

Our instructors only have half a break for lunch. The group lesson lasts 145 minutes to allow them to leave the meeting point by 12:55 at the latest.

Where is the meeting point for group lessons on Monday mornings?

Either at BENDOLLA in the Grimentz sector, or at SOREBOIS in the Zinal sector. For more information, please consult the page
meeting times and locations.

Where is the meeting point for private lessons?

Depending on the timetable, 09:00 at the departure point of the cable car in the village of Grimentz or the one in Zinal from 10:30 at the various meeting points in BENDOLLA or SOREBOIS. For more information, please consult the timetables and meeting points page.

Do the children need to bring food with them?

We offer a snack to children enrolled in group classes. They can, of course, carry a chocolate bar or other snack in their pockets.

Can my child bring a backpack?

For reasons of comfort, safety and the smooth running of the course, rbackpacks are not accepted during our lesson.

(They must be left in a safe place by you for the duration of the lessons and remain the responsibility of the parents (except during freeride lessons, to carry the necessary equipment).

6 / ORGANISATION

When does the slalom take place ?

On Friday mornings, on two different courses for the Blue/Red and Black League levels.

When are the medals awarded ?

We ask parents to come to the meeting point at 12:45 on Fridays so that they can attend the medal ceremony for each group.

Can I join the group classes during the week ?

We accept registrations for group classes until Tuesday morning. After this date, we will offer you private lessons to ensure that the groups are as homogeneous as possible.

Can I add another participant to a private lesson ?

You can add an extra student to a private lesson, ideally at the same level. You must inform the office so that it is clear to all parties.

What happens if I have two different levels in a private lesson ?

The instructor adapts the pace of the lesson to the lower level. In group lessons, if your children want to be together, the lower level determines which class to follow.